Frequently Asked Questions
Everything you need to know about your ADLV streetwear order.
How do I know if the ADLV products are authentic?
All ADLV items come with a HiddenTag authenticity label. You can verify your product by downloading the HiddenTag app and scanning the hologram sticker on the garment’s care label.
What is the fit of the 'Baby Face' t-shirts?
Our signature 'Baby Face' collection features an oversized, unisex fit. We recommend checking our size guide for specific measurements, as most customers find their usual size provides a stylishly baggy look.
How long does international shipping take?
We ship globally via premium couriers. Orders are typically processed within 48 hours, and international delivery usually takes between 5 to 10 business days depending on your location.
What is your return policy?
We accept returns within 14 days of delivery, provided the items are unworn, unwashed, and have all original tags and security seals attached. Please note that shipping fees for returns are the responsibility of the customer.
How should I wash my streetwear to maintain the print quality?
To preserve the graphic prints, we recommend washing your garments inside out in cold water on a gentle cycle. Avoid tumble drying and do not iron directly over the printed designs.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.